Focus on in-store execution

Field audit and task management software-as-a-service for retailers, manufacturers, wholesalers and facility operators

Field Audit helps multi-unit retailers and manufacturers achieve store-level compliance with operational, service and merchandising standards. The web and mobile service is used by district and regional managers for field audits and checklists.

Task Management helps multi-unit retailers deploy efficient and secure communication channels between the stores, head office and operations personnel. It allows the retailer's workforce to assign tasks and track execution.

Ticket Tracking allows multi-unit retailers to track, assign and address customer complaints, feedback and general information. Tickets can be created by store personnel, district managers and head-office using laptops, tablets and smartphones.

Scorepod is a Customer Experience Management system optimized for mobile devices. It allows customers to submit store complaints and feedback with a smartphone, tablet or computer. It is fully integrated with Compliantia and creates real-time, actionable, store-tied tickets and tasks. Coupled with Field Audit, Scorepod offers a 360 degrees view of store performance: district manager visits on the one hand, customer feedback on the other.

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